Privacy Policy
Last updated: May 29, 2025
1. Introduction
Roger, Houston! ("we", "us", or "our") operates SelectEV.tech (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
We are committed to protecting your privacy and complying with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Account Information: Email address, username, first name, last name
- Profile Information: Profile pictures, favorite EV preferences
- Communication Data: Comments, forum posts, contact form submissions
- Newsletter Preferences: Whether you wish to receive our newsletters
2.2 Technical Information
We automatically collect certain information when you use our Service:
- Usage Data: Pages visited, time spent on pages, click patterns
- Device Information: IP address, browser type, operating system
- Cookies and Similar Technologies: Session cookies, authentication tokens
- Log Data: Server logs including access times and error logs
3. How We Use Your Information
We use your information for the following purposes:
- Service Provision: To provide and maintain our EV comparison service
- Account Management: To create and manage your user account
- Communication: To send you newsletters, updates, and respond to inquiries
- Community Features: To enable commenting and forum participation
- Service Improvement: To analyze usage patterns and improve our Service
- Legal Compliance: To comply with applicable laws and regulations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Public Content: Comments and forum posts you make are publicly visible
- Service Providers: With trusted third-party service providers who assist in operating our Service
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, sale, or transfer of business assets
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure server infrastructure with encryption
- Access controls and authentication systems
- Regular security updates and monitoring
- Secure transmission of data using HTTPS
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights and Choices
Under Australian privacy law, you have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information in certain circumstances
- Portability: Request a copy of your data in a commonly used format
- Opt-out: Unsubscribe from newsletters and marketing communications
- Complaint: Lodge a complaint about our handling of your personal information
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Service:
- Essential Cookies: Required for the Service to function properly (authentication, security)
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Help us understand how you use our Service
You can control cookie settings through your browser preferences, though disabling certain cookies may affect Service functionality.
9. Third-Party Services
Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to these external services. We encourage you to read the privacy policies of any third-party services you use.
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than Australia. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
13. Contact Information
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us:
- Website: Through our contact page
- Email: privacy@selectev.tech
14. Complaints Process
If you believe we have breached your privacy rights, you can lodge a complaint with us directly. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.